1. General
NOVAIRE WEAR is an online fashion retailer specializing in women’s fashion and elegant accessories. By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to display product descriptions, colors, and images as accurately as possible. However, slight variations may occur depending on your device screen settings.
All products are subject to availability.
We reserve the right to discontinue any product at any time without prior notice.
All prices are listed in USD unless otherwise stated.
2.1 Product Fulfillment & Multiple Suppliers
To offer a wider selection of premium fashion products, NOVAIRE WEAR works with carefully selected third-party fulfillment partners and international suppliers.
As a result:
Products may be fulfilled and shipped from different warehouse locations.
Orders containing multiple items may arrive in separate packages and at different times.
Each shipment may include its own tracking number.
Packaging, labels, or shipping origin may vary depending on the fulfillment partner.
These differences do not affect the quality, authenticity, or functionality of the products.
By placing an order, you acknowledge and accept that products may be fulfilled by different trusted suppliers to ensure the best availability and delivery experience.
3. Orders & Payments
Once an order is placed, you will receive an order confirmation email.
NOVAIRE WEAR reserves the right to cancel or refuse any order for reasons including product unavailability, payment issues, or suspected fraudulent activity.
Full payment must be completed at checkout using the available payment methods on our website.
4. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible. Delivery times may vary depending on destination and courier services.
Estimated delivery times may be affected by customs clearance, holidays, weather conditions, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. NOVAIRE WEAR is not responsible for delays or failed deliveries caused by incorrect information.
Products purchased in the same order may be shipped separately depending on supplier availability and warehouse location. Customers will receive tracking information for each shipment once it has been dispatched.
5. Returns & Exchanges
Returns or exchanges may be requested within 3 days of receiving the order, provided the items are unused, in their original condition, and with original tags attached.
Sale items, accessories, and personal care products are non-returnable unless defective or incorrect.
Return shipping charges may apply unless the item received was damaged or incorrect.
6. Refunds
Approved refunds will be processed within 7–14 business days to the original payment method.
Shipping fees are non-refundable unless the issue was caused by our error.
Processing times may vary depending on your bank or payment provider.
7. Intellectual Property
All website content, including logos, branding, images, designs, text, and graphics, is the property of NOVAIRE WEAR and may not be copied, reproduced, or used without written permission.
8. Privacy
Customer information is handled securely and used only for order processing, customer support, and communication related to orders in accordance with our Privacy Policy.
9. Limitation of Liability
NOVAIRE WEAR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
10. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
support@novairewear.com